Support

Real people in Kansas City. Email us and we will help.

Contact us

Email support@tryforeleaf.com and we will get back to you.

It helps to include the email address on your account, and the date and address of the job if your question is about a specific booking.

Help inside the app

Open the menu and tap Help & Support. That screen answers the most common questions and can start an email to us without leaving the app.

Managing a booking

Open the job from your home screen to see its current status and your pro’s details.

You can cancel a job yourself any time before work has started, including after a pro has accepted and while they are on the way. Once the pro has started the job, contact us instead of cancelling, because the pro is owed for work already done.

Deleting your account

You can delete your ForeLeaf account from inside the app. Open your Profile and choose Delete account. This works for homeowner, business, and service-pro accounts.

If you cannot sign in to reach that screen, email us from the address on the account and we will handle it for you.

What is deleted and what we keep, in the words of our Privacy Policy:

If you delete your account, your account is closed and your personal data is deleted or de-identified immediately; a deleted account cannot be restored. We retain the following records after deletion, for the purposes described in this Policy and as required by law: tax records (including Form W-9 information), payment and payout records (including records held by Stripe), dispute records, messages written by Pros, and job photos.

We retain your personal data for as long as necessary to fulfill the purposes for which we collect it, such as to provide you with the Services you have requested, and for the purpose of satisfying any legal, accounting, contractual, or reporting requirements that apply to us. For example, we retain financial and transaction records as long as needed for the purposes above and as required by law (tax and payment records for at least 7 years) to meet tax and accounting obligations.

Privacy and terms

ForeLeaf, Kansas City, MO